"I just wanted to say thank you for conducting Mum's funeral on Tuesday with dignity and compassion. I know you didn't know Mum, but I'm sure she would have been very happy with the whole thing. Lots of people have commented on how nice the service was."
"My two daughters and I would like to thank you so very much for the service you did for Clive, it was a true celebration of his life and you presented it with sensitivity and sincerity. Every-one that came all said what a lovely service it was."
"Thank you so much for creating a truly memorable and warm service for my mum. Everyone felt that it was very personal tribute to a fine woman."
"I just wanted to drop you a short note of thanks for your work in managing and delivering for dads funeral service. I really appreciate the way you dealt with my mum through the process and hope that the slightly 'un-traditional' content didn't cause you too much trouble. We all appreciated the way you managed to explain a complex life in such simple terms."
"Just a quick email to thank you very much for the service yesterday, it was extremely well received by everyone afterwards saying that Anne would have loved it. I appreciate the kind words that you said."